Building products
people trust.

Built a self-service onboarding flow with document-based KYC verification through Global Payments, giving merchants real-time visibility into balance and transaction history plus the ability to receive funds via ACH.

Gave merchants a single view of open, pending and paid invoices with the ability to pay directly from their GenuinePay balance; piloted ACH as a second payment rail and scoped a standalone Accounts Receivable (AR) module as the next release.

Launched in-store gift card purchase and redemption at POS, with every transaction reconciled in real time across GenuinePay and Bank of America.

Consolidated all four products into one end-to-end fintech portfolio and integrated Fiserv and Synchrony to bring point-of-sale consumer financing (BNPL) to merchants.

Owned the backlog for a Global Customer KYC API consumed by 10-20 internal banking product teams worldwide, partnering with Compliance, Risk and Security to define acceptance criteria for banking-grade features.

Led PI Planning every quarter across the team and three directly dependent Agile Release Trains, mapping and de-risking cross-team dependencies with Scrum Masters and Business Analysts.

Directly managed a 13-person backend engineering team across distributed time zones, and secured internal funding from senior directors that shaped team capacity and roadmap commitments.

Built on top of Stats Perform's Opta data infrastructure, one of the largest sports data operations in the world, processing 7.2 petabytes of data and tracking 500,000+ matches a year, and turned those raw data feeds into real-time consumer-facing products.

Built and owned a real-time live match tracker with animated ball-tracking, streaming sub-second data feeds into sportsbooks and broadcasters via API and iframe injection, live across UK and US markets.

Owned a self-service video discovery and editing platform for global broadcasters including Sky Sports, built on Elasticsearch indexing millions of video assets with Auth0 security.

Coordinated delivery across 3-4 squads via API injection patterns, maintaining a 0% downtime SLA during live sports events for sportsbook clients including bet365, La Liga and EA.

First business-side hire at the software house. Introduced Scrum from the ground up and stood up the Agile organisation across multiple client-facing squads.

Shipped two consumer mobile apps on iOS and Android: Jobsy, a two-sided marketplace for event staffing with mutual rating, scheduling and in-app payments, and KatoKarta, a QR-based loyalty app for Galeria Katowicka.

Delivered a D2C e-commerce platform for art prints with a Virtual Room Visualizer, managing a mid-development pivot and running client meetings directly. Still live today.

Stepped in as crisis PM when a partner PM was hospitalised mid-project, keeping a hard deadline for Straumann's live conference platform with multi-tier ticketing, streaming and VOD.

Worked across SAP, Sage 50, Oracle, PeopleSoft and MS Dynamics; standardised data quality and format for ingestion into the dedicated HALO system used by auditors, including initial account reconciliation against the General Ledger and Trial Balance.

Automated manual steps across the accreditation workflow to cut delivery time and improve data quality, the initiative behind the 9x increase in daily certifications.

Managed processes across six Service Delivery Centers (SDCs), UK, Katowice, Manila, Chengdu, Kolkata and Buenos Aires, keeping ways of working aligned across every site.